We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
854 Review(s)
4.97
Grace Hyunjoo Lee
May 17, 2024
Their service is marked by efficiency and punctuality even through different time zone. We were impressed by their commitment to going the extra mile. We highly recommend!!!
Reply from Mark Ikehara | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much Grace! Glad we were able to close this for you folks!
Ioane Lu'uga Fagasa
April 5, 2024
He was very excellent and helpful during this time when we really needed to get a loan.
Rebecca Fagasa
March 25, 2024
Darren and Mark went above and beyond to guide us through one of the most difficult and unusual financial situations to successfully close our loan !! They are amazing.
Mahalo Nui Loa Ioane & Rebecca Fagasa
Rebecca Sue Fagasa
April 8, 2024
Darren and Mark went above and beyond to guide us through one of the most difficult and unusual financial situations to successfully close our loan !! They are amazing.
Mahalo Nui Loa Ioane & Rebecca Fagasa
Sharmaine Curtis
February 22, 2024
I'm so glad that I got to finally close a loan with you and PRMI! Definitely would be happy to work with you again Linda:). Thank you for the extra steps in taking care of the Paddocks. They are really happy with your personal services and helping them to understand the loan process since it's been a long time since their last home purchase. Just being able to realize that they could utilize their VA benefits was a HUGE plus for them and they felt so proud and validated to take advanantage of the VA benefit. That was what made this transaction with you extra special because other VA lenders didn't make it seem possible, or was hesitant because of the no email situation. Once again Linda, I'm so happy to have done this with you and looking forward to many more transactions with you!