We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
889 Review(s)
4.98
Miki Hayashi June 9, 2025
I was happy with her assistance. She sent me emails in a timely manner to follow up and update.
Thank you!
Michelle Van Phi May 23, 2025
Working with Mark is great. He was able to answer my questions with depth and details. Would work with him again.
Reply from Mark Ikehara: I'm delighted to hear that you had a positive experience, Michelle. It was a pleasure assisting you, and I'm glad I could provide the detailed answers you needed. I look forward to the opportunity to work with you again in the future.
Devyn May 23, 2025
Always a pleasure to work with Mark. Mark provides timely updates and keeps clients well informed and educated on the loan process.
Great work Mark!
Reply from Mark Ikehara: I'm thrilled to hear that you had a positive experience working with me. Keeping clients informed and educated throughout the loan process is a top priority. Thank you for your kind words, Devyn!
Lillian T March 20, 2025
I was comfortable working with Lisa snd she helped me a lot to obtain my reverse mortgage.
Reply from Lisa Watabayashi: I'm glad to hear that you felt comfortable throughout the process, Lillian. It was a pleasure assisting you in obtaining your reverse mortgage. Thank you for your kind words.
Peter January 12, 2025
Extremely responsive to all the scenarios that I asked her to run, always looking for alternatives, and super communicativ, walking me through all the steps during close
Reply from Linda DeCosta | Loan Officer/Processor | Primary Residential Mortgage, Inc.: Thank you, Peter. It was a fun ride. :) I'm so grateful that you finally found a place to call home.