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Our mortgage calculator can help you estimate your monthly payments and other loan costs. Start planning your budget today.

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Explore Loan Options

We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

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Meet Loan Originators

Our experienced Loan Officers are local pros who love the communities they serve. They're here to help find tailored mortgage solutions that suit you.

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Local Specialists, National Resources

When you work with our Primary Residential Mortgage, Inc. Hawaii mortgage team, you get to work with people who live in your community and know your area well. We’re your neighbors, and we’re passionately invested in your success and the future of our community. We truly want to get to know you and help you today as well as years down the road.

And while you get the benefit of working with locals, you also get the perks of working with a nationwide company with the resources to provide a huge selection of loan options so you can choose the right one for your specific needs.

Customer Reviews

Overall Rating:

812 Review(s)
Sharmaine C February 22, 2024
I'm so glad that I got to finally close a loan with you and PRMI! Definitely would be happy to work with you again Linda:). Thank you for the extra steps in taking care of the Paddocks. They are really happy with your personal services and helping them to understand the loan process since it's been a long time since their last home purchase. Just being able to realize that they could utilize their VA benefits was a HUGE plus for them and they felt so proud and validated to take advanantage of the VA benefit. That was what made this transaction with you extra special because other VA lenders didn't make it seem possible, or was hesitant because of the no email situation. Once again Linda, I'm so happy to have done this with you and looking forward to many more transactions with you!
Michelle Leslie C February 6, 2024
Lisa was very helpful with explaining the process step by step. Excellent communication and quick responses during the entire process. We are very grateful for her service to get us to close at the end of the month.
Reply from Lisa Watabayashi: Thank you so much, Michelle, for your kind words and the 5-star rating. I'm so glad to hear that you found the process to be well-explained and that the communication met your expectations. It was my pleasure to assist you in reaching the end goal. Your trust and satisfaction are what I strive for. Wishing you all the best with your new chapter! With gratitude, Lisa Watabayashi, Primary Residential Mortgage, Inc.
Chambray Juanita Ulu M January 5, 2024
We appreciated the quick response and when we had any questions we always got an informative answer.
Reply from Darren Au: I'm delighted to hear that you appreciated the quick response times and informative answers, Chambray. Your positive feedback validates our commitment to excellent customer service at Primary Residential Mortgage, Inc. Thank you for the 5-star rating and for choosing to work with us. It was a pleasure assisting you.
Cherise A January 4, 2024
Darren Au and Mark Ikehara were awesome! Closed on time with lower rates.
Reply from Darren Au: I'm truly appreciative of your feedback, Cherise. It was my pleasure to assist you in securing a lower rate and ensuring the closing was on time. Your satisfaction is what motivates our team at Primary Residential Mortgage, Inc. to continuously provide top-tier service. Thank you for your trust and the 5-star rating. Please don't hesitate to reach out if you have any future needs or questions.
Joshua Kaulana D January 4, 2024
Easy to work with. Explained everything.
Reply from Darren Au: I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Joshua. My top priority is always to ensure that clients feel comfortable and are well-informed about the process. It was a pleasure assisting you, and I appreciate your 5-star rating! Should you need any further guidance or support in the future, don't hesitate to reach out. Thank you once again! - Darren Au