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Our mortgage calculator can help you estimate your monthly payments and other loan costs. Start planning your budget today.

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Explore Loan Options

We offer loan options for almost every situation, whether you’re buying your first home, refinancing or investing in property. We’ll discuss your unique goals and find the loan that’s right for you.

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Meet Loan Originators

Our experienced Loan Officers are local pros who love the communities they serve. They're here to help find tailored mortgage solutions that suit you.

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Local Specialists, National Resources

When you work with our Primary Residential Mortgage, Inc. Hawaii mortgage team, you get to work with people who live in your community and know your area well. We’re your neighbors, and we’re passionately invested in your success and the future of our community. We truly want to get to know you and help you today as well as years down the road.

And while you get the benefit of working with locals, you also get the perks of working with a nationwide company with the resources to provide a huge selection of loan options so you can choose the right one for your specific needs.

Customer Reviews

Overall Rating:

798 Review(s)
4.98
Tasha Yumi Lai Sum F September 29, 2023
His knowledge and ability to explain intricate details of the process. His availabilty and quick response
Jeremy Gage September 18, 2023
Darren and Mark are the top 1% of loan brokers in HI. Up front and honest, hard working, and willing to go the extra mile.
Jeremy G September 18, 2023
Our original bank was unable to provide a final approval due to a building issue. We started the process with Mark Ikehara, and he was able to persuade the seller to wait a couple more weeks to close the loan. This was probably the most difficult part of the closing process and one most brokers would have balked at. Mark went above and beyond.
Turi Kim September 9, 2023
We were trying to close as quickly as possible and they hustled to get things done for us. Mark Ikehara is also a great representative for PRMI's offices -- friendly, knowledgeable and very communicative, which helped since we live out of state. We will definitely be using them again for our future refinancing needs.
Turi HS K September 9, 2023
We were trying to close as quickly as possible and they hustled to get things done for us. Mark Ikehara is also a great representative for PRMI's offices -- friendly, knowledgeable and very communicative, which helped since we live out of state. We will definitely be using them again for our future refinancing needs.
Reply from Darren Au: I'm incredibly grateful for your kind review, Turi! Your satisfaction is of the utmost importance to us at Primary Residential Mortgage, Inc., and I'm thrilled to hear that you had such a positive experience. Mark and the rest of our team are indeed dedicated professionals who strive to keep our clients well-informed and at ease, even when closing quickly or working from out of state. We look forward to assisting you with your future refinancing needs. Thank you once again for your trust and support.