We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
892 Review(s)
4.98
Chelsey July 10, 2025
I had the pleasure of working with Linda DeCosta on a recent transaction. She represented the buyer while I was on the seller side. From start to finish, Linda was incredibly helpful, friendly, and communicative. Even though she wasn’t directly working with me, she still made the effort to keep me in the loop, especially when we encountered some challenges with the FHA approval. Her willingness to take the time to update me directly and work together to keep things moving smoothly did not go unnoticed. I truly appreciated her professionalism and team-player attitude. Looking forward to hopefully working together again in the future!
Reply from Linda DeCosta | Loan Officer/Processor | Primary Residential Mortgage, Inc.: Thank you, Chelsey! I truly appreciate your kind words and your patience during the FHA approval process. Through your assistance with the association, we were able to get the project approved. Yay! It was a pleasure working with you, and I hope we have the chance to work together again as well!
Thomas Ogawa July 5, 2025
Mark continuously kept me updated on the status of my loan and his creativity in coming up with a program on what proved to be a difficult loan to acquire is what sets him apart.
Kazuhiro Thomas July 4, 2025
His constant communication with updates on my loan and his creativity in coming up with a program on what proved to be a difficult loan to acquire
Miki Hayashi June 9, 2025
I was happy with her assistance. She sent me emails in a timely manner to follow up and update.
Thank you!
Michelle Van Phi May 23, 2025
Working with Mark is great. He was able to answer my questions with depth and details. Would work with him again.
Reply from Mark Ikehara: I'm delighted to hear that you had a positive experience, Michelle. It was a pleasure assisting you, and I'm glad I could provide the detailed answers you needed. I look forward to the opportunity to work with you again in the future.