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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

781 Review(s)
4.98
curtn8 March 3, 2014
After working with different mortgage companies over the years, it is my opinion that Nelson and his team are by far the most knowledgeable and professional group out there. He and his staff have years of experience and thus are able to provide advice that is extremely valuable all within the context of their adherence to a high degree of ethical standards. Through the years, I have recommended many family and friends to Primary Residential Mortgage and I will continue to do so.
neilanzai March 3, 2014
Jared was very attentive and always available through the whole process of my refinance. He kept me informed of all the steps that needed to be completed by me and the timeline that it needed to be completed. He made it a very easy and great experience. I would definitely recommend him.
tadakitoo1 March 3, 2014
Jared, has been very reponsive during an after completion of re-fianance of condo.When difulculties araised he has always been helpful.In my opinion he has been very helpful an he does go over an beyond what is required of him.
andycondlin March 3, 2014
Jared Kato was very professional and helpful in numerous way. As a first time home buyer, I had many questions that should have been answered by my real estate agent. Mr. Kato was more than willing to assit me with answering my questions even though these questions were not part of his job or even in his area of expertise. Mr. Kato would have an answer for all my numerous questions within 24 hours and still keeps in contact until this day. Highly recommended
user7372741 March 2, 2014
Nelson Oyadomari is a great person to work with. He is very patient and knowledgeable in regards to all the options available to new and second home buyers. I've used Nelson for my first and for my second home purchase as well as a refinance, each time he was very nice to my family and my needs. He takes time to understand my goals and gives me options. Not just trying to make a dollar, he understands that the experience and the happiness of the home owner is top of mind. He has talked me through step by step, each time. Explaining to me so I could understand what was happening and what would be happening next. He has a solid team of professionals working with him, making sure to dot every I and cross every T. My wife and I consider Nelson part of our Ohana because of the way he has treated us and all the referrals we have sent his way. I would highly recommend Nelson to anyone.