We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
815 Review(s)
4.98
elz 0713
March 18, 2014
Nelson and his team have always been very responsive and helpful with my mortgage and refinance needs. He and his team always gave me great advice on when to refinance and gave my helpful hints on pre-approval for mortgages. The gang at Primary Residential Mortgage cut $400 off my existing monthly mortgage payment. They go above and beyond the call of duty, working late hours to accommodate my busy work schedule. Not only do we 'talk story' through the whole process, but they even gave me a goodie bag at closing! I will always use Nelson and the gang for all my mortgage and refinance needs. I always recommend Primary Residential Mortgage!
joynakamura
March 12, 2014
Nelson and his team took care of us thoroughly from day one. We never needed to worry about anything. He handled all the details and worked very diligently. We've referred him to our family and friends.
tsjjj
March 11, 2014
Nelson and his staff provided excellent services that were beyond our expectations. They work hand-in-hand with you so we knew that they were looking out for our best interests. My wife and I were amazed at how hard the team worked and at how organized they were. We closed our loan in record time. Each member performed their tasks efficiently and were very responsive and patient with any questions we had. I recall the team returning calls when they were on vacation and also meeting after hours to gather the necessary information/documents for the loan. They also would meet when it was most convenient for us. This is a firm that really goes the extra mile to satisfy their customers. Highly recommended!!
jaime887
March 11, 2014
Our experience with Jared during the refinancing process of our home was very smooth and pleasurable. He demonstrated professionalism while being very humble and down to earth. Jared was dependable and kept us updated throughout the entire process. We felt very comfortable knowing he had our best interest in mind.
popcrunch222
March 11, 2014
Jared was extremely knowledgeable in guiding us through the refinancing process. This was not the first refinance we've done; however, it was the smoothest and we felt the most informed about the entire process. Jared was very helpful from the very beginning (when we were trying to get the best rate) to the very end (when we went to his office at Primary Residential Mortgage to close the refinance). He is a sincere and trustworthy person. We felt very well taken care of during the entire process.