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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

815 Review(s)
4.98
Andrew Tadashi I July 16, 2018
Justin was so helpful to us throughout the entire process. This was our first time purchasing a condo and he was very patient answering any question we had for him. Also there was never a time we couldn’t reach him. He was always available and worked hard to close as soon as possible. I will definitely be recommending Justin to anyone in need of a loan of officer.
Jace Fusao I July 11, 2018
I am a first time home buyer and the information & time that Darren spent with me made things so easy..
Jonathan G July 6, 2018
Working with Darren was great. He answered our calls, emails, texts promptly . Darren was able breakdown all of the moving parts into layman's terms, which made things a lot easier for us to understand. Darren's attention to detail allowed us to have a quick and smooth closing. Darren was always available to answer any questions (more than once to make sure we understood), even while on vacation. I would recommend Darren Au and will use him again on our next transaction.
Corey H. O July 1, 2018
Our experience with Lorelei and Primary Residential Mortgage was outstanding. We had a lot of questions regarding our refinance, but she was very professional and knowledgeable in addressing all of our concerns. I would highly recommend our family and friends to contact Lorelei and Primary Residential Mortgage for all of their purchase and refinance transactions.
Jeremy James Y June 27, 2018
Justin got everything to us in a timely manner and kept us in the loop throughout the whole process. This is my second loan with Justin and he has done an awesome job both times. We trust Justin and knew he had our best interest in mind. Justin makes you feel like you are his only client and makes sure he's always accessible. I would recommend Justin to anyone I know.