We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
535 Review(s)
4.93
Aaron November 12, 2024
Steve is on it on all fronts.
There some difficult challenges throughout the refi/purchase process.
However, Steve smashed all the problems and was able to close in time.
There Are a lot of details that Steve handled and there are not enough words/time to go over everything.
just know one thing ... Steve is the GOAT in executing.
i will be back!
Reply from Steven Tagawa: Hello Aaron,
I'm genuinely thrilled to read your kind words and positive review. It's always a pleasure to hear that my clients have had a great experience. The challenges we encountered during the process were indeed tough, but it's overcoming these obstacles that makes my job truly rewarding.
The trust and confidence you've shown in me and Primary Residential Mortgage, Inc. is much appreciated. Your recognition of my work as the GOAT in executing is a great compliment and has put a huge smile on my face!
I'm very much looking forward to working with you again in the future.
Thanks again, Aaron!
Steven Tagawa
David November 12, 2024
Mahal Steve!
Reply from Steven Tagawa: I'm glad to see you've had a great experience with us at Primary Residential Mortgage, Inc., David. Receiving a 5-star rating from you is highly appreciated. Your review means a lot to me and our team. Mahal back, David!
Jeremiah Tadashi October 19, 2024
Super easy process from start to finish
Reply from Sean Hashimoto: Thanks for the fantastic review, Jeremiah! I'm thrilled to hear that you found the process at Primary Residential Mortgage, Inc. to be super easy. It was a pleasure working with you. Remember, if you have any questions in the future, don't hesitate to reach out. Thanks again!
Stephen Donald Nishi October 4, 2024
Sean was an exceptional mortgage loan officer who made the entire home-buying process smooth and stress-free. His extensive knowledge of the industry was evident, and he took the time to explain every detail to me as a first-time homebuyer. Sean was always patient, answering my questions thoroughly and ensuring I understood each step. He was proactive in providing updates and was always available to address my concerns. I highly recommend Sean to anyone looking for a dedicated and knowledgeable professional to guide them through the mortgage process.
Reply from Sean Hashimoto: Stephen, thank you for your stellar 5-star review. I'm glad to hear that your home-buying experience was smooth and stress-free. As a mortgage loan officer at Primary Residential Mortgage, Inc., my main goal is to provide a seamless process for all my clients, especially first-time homebuyers. It was truly a pleasure assisting you, answering all your queries, and guiding you each step of the way. Reviews like yours reassure me that I'm on the right track! I appreciate your strong recommendation and look forward to working with you again in the future. Thanks again, Stephen!
Wen-Feng September 20, 2024
He is very knowledgeable and efficient . Always respond quickly.
Reply from Sean Hashimoto: Thanks so much for the glowing review, Wen-Feng! I'm thrilled to hear that you found my service knowledgeable and efficient. At Primary Residential Mortgage, Inc., we strive to respond quickly and efficiently to all our customers. Your satisfaction is my highest priority. Thank you for choosing me for your mortgage needs!