We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
518 Review(s)
4.95
Christopher Shigeru Wong
July 1, 2024
Always kept me informed and helped every step of the way
Megan Marie Naihe
May 10, 2024
Craig! Thank you so much for all your hard work! Craig was communicative, helpful, and honestly the best person to trust when it came to the loan process. It's such a stressful thing-- taking out a loan-- but his communication and encouragement removes so much of the stress. SUPER appreciative! Will definitely recommend to others and will use again in the future.
Reply from Craig Fujikawa: Megan, you've truly made my day with your kind words! Being there for you throughout the loan process was my absolute pleasure. I'm thrilled that I was able to help ease some of your stress. Hearing that you'd recommend me to others and use my services again in the future is the highest compliment I could receive. Thank you so much for choosing me and Primary Residential Mortgage, Inc. for your needs. Looking forward to working with you again in the future! - Craig Fujikawa
Tanya T K Suapaia
April 28, 2024
He answered all of my questions in a timely fashion. He helped me understand our options. And he was able to help us achieve our goals.
Reply from Craig Fujikawa: I'm so glad to hear that you found our time together to be helpful, Tanya. Your satisfaction is of utmost importance to me and I'm thrilled that I could help you understand your options and reach your goals. I'm always here at Primary Residential Mortgage, Inc. if you need any further assistance. Thank you for the wonderful review and the full 5 stars. It was a pleasure working with you.
Reyn Haruo Kimura
April 27, 2024
Steven was so incredibly helpful from start to finish. I never hesitated to reach out to him with the many questions that I had throughout the process. He was prompt with his responses and was willing to walk me through each step. A true professional that cares about his clients.
Reply from Steven Tagawa: Hi Reyn! I'm overjoyed to hear that you had a positive experience. Your words are incredibly kind and appreciated. I'm glad I could be there to help you navigate through the process and answer your questions. At Primary Residential Mortgage, Inc., we definitely prioritize our clients' needs and satisfaction. Looking forward to the opportunity to serve you in the future. Be well, Reyn! Steven Tagawa.
Darrell Kimura
April 22, 2024
Top notch service. Knowledge in this market helped tremendously.
Reply from Steven Tagawa: I'm sincerely grateful for your kind words and the 5-star rating, Darrell. It's always rewarding to hear that my knowledge of the market has been beneficial to my clients. I'm here for any future needs you might have at Primary Residential Mortgage, Inc. Thanks again for taking the time to share your positive experience.