We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
486 Review(s)
4.94
Josh N
April 15, 2024
Sean, Thanks for the amazing transaction & speed.
Wanyu Y
April 1, 2024
He answer a lot of loan question for me. And very patient and nicely. Always respond my question quickly. He also has so professional financial knowledge.
Reply from Steven Tagawa: I greatly appreciate your kind words and positive rating, Wanyu. I'm always here to answer any of your loan questions and I'm glad I was able to assist you. Your feedback is a testament to the level of commitment we have at Primary Residential Mortgage, Inc. to keep our clients informed and comfortable throughout their loan process. Please do not hesitate to reach out if you have any more questions in the future. Thank you once again.
Alan Scott L
March 14, 2024
May made everything very easy even though I was stressing everyday.
Reply from May Cabusas: I'm truly glad to hear that you had a positive experience, Alan. Here at Primary Residential Mortgage, Inc., we aim to make the process as smooth as possible for our clients. Your satisfaction is my highest priority and I'm pleased to know that I was able to help alleviate your stress. Thank you for the excellent rating and review. It was a pleasure working with you and I'm here if you need any further assistance.
Galen M
February 8, 2024
Great client service!
Reply from Craig Fujikawa: Thank you for your kind words, Galen. I'm thrilled to hear that you had a positive experience with Primary Residential Mortgage, Inc. Our goal is always to provide superior client service, and I'm glad to know we hit the mark for you. Your feedback is greatly appreciated. Thank you for choosing us and for your high rating. Looking forward to serving you again in the future.
Porsche N
January 26, 2024
Great communication! I appreciate the quick responses throughout the transaction.
Reply from Steven Tagawa: I'm thrilled to hear that you had a positive experience with our communication during your transaction at Primary Residential Mortgage, Inc. Ensuring a swift and efficient process is one of my top priorities, and I'm glad to know I was able to meet your expectations. Thank you for taking the time to leave such a wonderful review, Porsche. Your 5-star rating truly means a lot to me. Please don't hesitate to reach out if you need any more assistance in the future. - Steven Tagawa