We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
461 Review(s)
4.95
Terri M K M
August 16, 2023
Steven was so easy to work with and would answer any questions we had.
Reply from Steven Tagawa: I'm elated to hear that you had a positive experience working with me, Terri. Your satisfaction is my top priority, so I'm always here to answer your questions. Thanks for taking the time to leave such a wonderful review and for rating me 5 stars. Looking forward to serving your future mortgage needs at Primary Residential Mortgage, Inc.
Trey Alika Somera A
August 9, 2023
Very friendly and knowledgable
Reply from May Cabusas: Thank you so much Trey for your 5-star rating! I'm glad to hear that you had a great experience with me. I strive to be friendly and knowledgeable to help you with all of your needs. Let me know if I can ever be of assistance in the future.
Lisa J
August 3, 2023
Sean was an absolute pleasure to work with, keeping us informed every step of the way. Very impressed with his work and will definitely be referring him to my clients, knowing that they will be taken care of.
Byron T
July 31, 2023
Sean made sure he made the time to take care of our needs and questions we've had throughout the entire process of our loan. He is very informative and a true blessing to my wife and me.
The fact that Sean took time out of his day and weekends regardless the time of day to assist us speaks volumes about how much he cares about his clients and steers them in the right direction. We would definitely recommend and refer him to everyone who's looking for a loan officer.
Reply from Sean Hashimoto: Thank you for the kind words, Byron! I'm so glad I could be there to help you and your wife through the loan process. It was a pleasure working with you both and I am grateful for the opportunity. All the best to you from Primary Residential Mortgage, Inc.!
Amy T
July 31, 2023
Sean was a pleasure to work with, he stayed on top of "everything" even when we weren't. He held our hand every step of the way, and always gave us words of encouragement when things were more than hectic! And because this was a 1031 Exchange, the deadlines were pretty stressful, but Sean helped us stay positive. We would definitely reach out to Sean again if we even need a mortgage loan!
Reply from Sean Hashimoto: Thank you Amy for the kind words. It was my pleasure to work with you and I am glad I could help you stay positive during the stressful times. I am committed to providing excellent customer service and I am glad it showed in this experience. Please don't hesitate to contact me if you need a mortgage in the future.