We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
536 Review(s)
4.93
Lionel T May 18, 2025
Nice guy and easy to work with. Very responsive.
Reply from Craig Fujikawa: I'm pleased to hear that you found the process easy and our communication responsive. It was a pleasure working with you. Thank you for your kind words and the positive rating.
Kevin K May 2, 2025
Working with Craig was so easy. He is super responsive and took care of everything for me. There were so many things to consider with the loan, but Craig took me through it step by step and would always follow up to make sure I met every deadline. I would not hesitate to recommend Craig and his team for your mortgage needs!
Reply from Craig Fujikawa: I'm thrilled to hear that you found the process easy and that I could assist you with your loan. It was a pleasure guiding you through every step and ensuring everything was handled smoothly. Thank you for your recommendation and trust in my team and me at Primary Residential Mortgage, Inc.
Remy Joann April 27, 2025
So easy to work with and explained everything well. Very patient!
Reply from Sean Hashimoto: I'm thrilled to hear that you found the process easy and that my explanations were helpful. It was a pleasure working with you, and I appreciate your kind words about my patience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Matthew Teruo April 23, 2025
Sean was available 24/7 for any questions or instructions during the loan process. He went above and beyond! If I ever apply for another loan I would want Sean as my Loan officer again and I would recommend him to everyone I know.
Reply from Sean Hashimoto: I'm thrilled to hear that you had such a positive experience during your loan process. Providing 24/7 support and going above and beyond for clients is always a priority for me. I look forward to the opportunity to assist you again in the future, and I truly appreciate your recommendations. Thank you for your kind words!
Jason I February 27, 2025
Thank you, Steven for your professional expertise in what you do and if anybody needs your help, we will be sending them your way! Mahalo Steven!
Jason and Diane Siazon
Reply from Steven Tagawa: Jason and Diane, thank you so much for your kind words! It was a pleasure working with you both, and I'm thrilled to hear that you were satisfied with my services. I always aim to provide the best experience possible, and it's rewarding to know that my efforts made a positive impact. I truly appreciate your trust and the recommendation. Mahalo!