We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
490 Review(s)
4.94
Rosalyn T
October 5, 2023
Every detail and processed was well set and a path to get our first home, THANK YOU
Reply from May Cabusas: I truly appreciate your kind words, Rosalyn. It's a pleasure to hear that the process of acquiring your first home was smooth and well-organized. This is the experience we aim to provide at Primary Residential Mortgage, Inc. Thank you for your 5-star review, it means a lot to me. Looking forward to assisting you again in the future!
Ruby M
October 2, 2023
Sean was just an absolute pleasure to work with! I thought the time difference was going to be an issue, but within 5 minutes of a call/text or email he responded. Sean is very knowledgeable, responsive and just an awesome and friendly person to have on your team. His constant communication with the entire parties involved in the transition is what got us to close even sooner than expected and with no issues. I have already referred him to other colleagues and clients. Mahalo Sean!
Jocelyn D
October 2, 2023
Love to learn more about your loan products
Jarin Kainalu Masaru M
September 29, 2023
Sean was available at all times and was ready to answer any questions that I had regarding buying a home for the first time. He was genuine with his words and very understanding of my situation. He made it a point to work around my schedule and let it be known that he was ready to help at any time.
Reply from Sean Hashimoto: I'm truly appreciative of your kind words, Jarin. It was an absolute pleasure assisting you with your first home buying experience. Your comfort and understanding of the process were my top priorities, and I'm glad I could be of service. If you have any further questions or if there's anything else you need in the future, please don't hesitate to reach out. Thank you once again for choosing Primary Residential Mortgage, Inc. and for the 5-star rating. It means a lot to me.
Terri M K M
August 16, 2023
Steven was so easy to work with and would answer any questions we had.
Reply from Steven Tagawa: I'm elated to hear that you had a positive experience working with me, Terri. Your satisfaction is my top priority, so I'm always here to answer your questions. Thanks for taking the time to leave such a wonderful review and for rating me 5 stars. Looking forward to serving your future mortgage needs at Primary Residential Mortgage, Inc.