We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
488 Review(s)
4.94
Sanford U
December 18, 2023
Another Awesome Closing. Another Very Satisfied Client.
Reply from Craig Fujikawa: I'm thrilled to hear that you had a satisfying experience, Sanford! It was my pleasure to help you with your closing at Primary Residential Mortgage, Inc. Your satisfaction is my top priority. Thank you for your encouraging words and the 5-star rating. Looking forward to assisting you or any referrals in the future. Thank you once again, Sanford.
Sandra Q
December 7, 2023
Our closing was during the system shut down with escrow. He was on top of what he needed to do in order to get this transaction closed on time. His communication was excellent as well.
Reply from Sean Hashimoto: I'm humbled and grateful for your kind words, Sandra. Ensuring a smooth and timely transaction, even in challenging situations, is a top priority for me. I'm delighted to hear my communication met your expectations. Thank you again for the stellar rating and taking the time to share your experience with Primary Residential Mortgage, Inc. It was a real pleasure to work with you.
Ashlyn Tengan
December 2, 2023
Sean was always ensuring we were prepared for anything that could be needed from us. During the closing process, there were some technical challenges that escrow was experiencing, and Sean communicated with us multiple times a day to keep us informed about what the status of our closing procedure would be. The signing date of our closing documents was becoming unknown because of escrow’s issues, but Sean found a way to make it happen and we ended up closing on time!! We highly recommend Sean!
Ashlyn Nalani T
December 2, 2023
Sean was always ensuring we were prepared for anything that could be needed from us. During the closing process, there were some technical challenges that escrow was experiencing, and Sean communicated with us multiple times a day to keep us informed about what the status of our closing procedure would be. The signing date of our closing documents was becoming unknown because of escrow’s issues, but Sean found a way to make it happen and we ended up closing on time!! We highly recommend Sean!
Reply from Sean Hashimoto: I'm incredibly grateful for your kind words, Ashlyn. It was absolutely my pleasure to support you throughout the closing process. I'm thrilled that despite the unforeseen technical challenges, we were able to close on time. Communication is key in these situations, and I'm glad my updates were helpful. Thank you for recommending me and Primary Residential Mortgage, Inc., it truly means a lot. Should you or anyone you know require mortgage assistance in the future, just know I'm here to help. All the best!
Roberta A
December 8, 2023
You don't have to write review but thank you again for all of your help Sean!!! You really pull through and work so hard to make sure we get stuff done. Thank you!!!
Reply from Sean Hashimoto: I truly appreciate your kind words, Roberta. It's always rewarding to hear that my clients are satisfied with the work I do. Your positive review means a lot to me! I take pride in providing dedicated and hardworking service at Primary Residential Mortgage, Inc. Remember, I'm here whenever you need assistance in the future. Thank you once again for your trust and for the fantastic review.