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Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

488 Review(s)
4.94
Dale F November 27, 2023
GREAT transaction, thank YOU Craig!
Reply from Craig Fujikawa: I'm truly grateful for your kind words, Dale. It was my pleasure to assist you with your transaction. Your satisfaction is incredibly important to us at Primary Residential Mortgage, Inc. and we genuinely appreciate your 5-star review. Looking forward to serving any future mortgage needs you may have. Keep in touch!
Jason Kiyosaki November 21, 2023
Craig helped me buy my first home! His warm and friendly way of communicating helped me make the right decisions through this stressful process. He helped me navigate through each step of the mortgage process and answered all my questions. Couldn’t have done it without Craig’s help
Jason Jon K November 21, 2023
Craig helped me buy my first home! He helped me navigate through every step of the mortgage process, answering all my questions.
Reply from Craig Fujikawa: I'm truly humbled by your kind words, Jason. Knowing that I was able to make your first home buying experience a smooth one brings me a great deal of satisfaction. Your questions and curiosity throughout the process made my job even more fulfilling. I look forward to the possibility of working with you again in the future. Thank you once more for choosing Primary Residential Mortgage, Inc. and for the 5-star rating. It means a lot to me. Best, Craig Fujikawa
Rosalyn T October 5, 2023
Every detail and processed was well set and a path to get our first home, THANK YOU
Reply from May Cabusas: I truly appreciate your kind words, Rosalyn. It's a pleasure to hear that the process of acquiring your first home was smooth and well-organized. This is the experience we aim to provide at Primary Residential Mortgage, Inc. Thank you for your 5-star review, it means a lot to me. Looking forward to assisting you again in the future!
Ruby M October 2, 2023
Sean was just an absolute pleasure to work with! I thought the time difference was going to be an issue, but within 5 minutes of a call/text or email he responded. Sean is very knowledgeable, responsive and just an awesome and friendly person to have on your team. His constant communication with the entire parties involved in the transition is what got us to close even sooner than expected and with no issues. I have already referred him to other colleagues and clients. Mahalo Sean!