We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
534 Review(s)
4.93
Remy Joann April 27, 2025
So easy to work with and explained everything well. Very patient!
Matthew Teruo April 23, 2025
Sean was available 24/7 for any questions or instructions during the loan process. He went above and beyond! If I ever apply for another loan I would want Sean as my Loan officer again and I would recommend him to everyone I know.
Jason I February 27, 2025
Thank you, Steven for your professional expertise in what you do and if anybody needs your help, we will be sending them your way! Mahalo Steven!
Jason and Diane Siazon
Reply from Steven Tagawa: Jason and Diane, thank you so much for your kind words! It was a pleasure working with you both, and I'm thrilled to hear that you were satisfied with my services. I always aim to provide the best experience possible, and it's rewarding to know that my efforts made a positive impact. I truly appreciate your trust and the recommendation. Mahalo!
Christian Craig November 17, 2024
Sean made the process smooth and easy. Always available anytime , any day. Patient and willing to work with you.
Reply from Sean Hashimoto: I'm thrilled to hear that you had a positive experience and that I was able to make the process smooth and easy for you, Christian. Being available and patient are aspects I highly value, and I'm glad they were helpful during your time with Primary Residential Mortgage, Inc. Thanks for the stellar 5-star rating. Don't hesitate to contact me in the future if you need anything else.
Aaron November 12, 2024
Steve is on it on all fronts.
There some difficult challenges throughout the refi/purchase process.
However, Steve smashed all the problems and was able to close in time.
There Are a lot of details that Steve handled and there are not enough words/time to go over everything.
just know one thing ... Steve is the GOAT in executing.
i will be back!
Reply from Steven Tagawa: Hello Aaron,
I'm genuinely thrilled to read your kind words and positive review. It's always a pleasure to hear that my clients have had a great experience. The challenges we encountered during the process were indeed tough, but it's overcoming these obstacles that makes my job truly rewarding.
The trust and confidence you've shown in me and Primary Residential Mortgage, Inc. is much appreciated. Your recognition of my work as the GOAT in executing is a great compliment and has put a huge smile on my face!
I'm very much looking forward to working with you again in the future.
Thanks again, Aaron!
Steven Tagawa