We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
536 Review(s)
4.93
Andrew James July 13, 2024
Craig was great. He always followed up with us to make sure we sent in the correct documents and answered any questions we had. The whole transaction went very smoothly. Thank you.
Reply from Craig Fujikawa: Andrew, I'm really pleased to hear that you found our transaction to be smooth and that you appreciated my follow-ups. Making sure all your questions are answered and documents are correct is part of the service I strive to provide. Your positive feedback means a lot to me. It was a pleasure working with you. Thanks so much for choosing Primary Residential Mortgage, Inc. and for taking the time to share your experience.
Davis July 8, 2024
Great communication snd transaction
Reply from Craig Fujikawa: I'm thrilled to hear that you had a positive experience with your transaction, Davis. Communication is a crucial aspect of our service at Primary Residential Mortgage, Inc., so it's great to know that we excelled in that regard. I appreciate the 5-star rating and look forward to serving your mortgage needs in the future.
Joanne July 1, 2024
Sean was communicative during the whole transaction. Everything he said he would do, he completed on time and on schedule (actually early).
Christopher Shigeru July 1, 2024
Always kept me informed and helped every step of the way
Megan Marie May 10, 2024
Craig! Thank you so much for all your hard work! Craig was communicative, helpful, and honestly the best person to trust when it came to the loan process. It's such a stressful thing-- taking out a loan-- but his communication and encouragement removes so much of the stress. SUPER appreciative! Will definitely recommend to others and will use again in the future.
Reply from Craig Fujikawa: Megan, you've truly made my day with your kind words! Being there for you throughout the loan process was my absolute pleasure. I'm thrilled that I was able to help ease some of your stress. Hearing that you'd recommend me to others and use my services again in the future is the highest compliment I could receive. Thank you so much for choosing me and Primary Residential Mortgage, Inc. for your needs. Looking forward to working with you again in the future! - Craig Fujikawa