We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
534 Review(s)
4.93
Desiree L July 25, 2024
Craig answered all of our questions, he was super quick to reply, kept us updated at all times and was really supportive throughout the entire process. He is knowledgeable and gave us great advice and we felt that we were in good hands. Thank you Craig!
Reply from Craig Fujikawa: I'm thrilled to hear about your positive experience, Desiree. Ensuring a smooth and supportive process for every client is my top priority. I'm glad my advice was helpful and that you felt confident throughout our time working together. Your feedback is much appreciated. If you need any further assistance, don't hesitate to reach out. Enjoy your new home! - Craig Fujikawa, Primary Residential Mortgage, Inc.
Michelle Kaleookalan July 25, 2024
Very professional, provided answers through the process and responded quickly during and after normal business hours.
Sanford July 15, 2024
Thank you, Craig. Always a pleasure and assuring working with you.
Reply from Craig Fujikawa: I appreciate your kind words, Sanford. It's always a pleasure working with you too and I'm glad I could provide a reassuring service for you. Looking forward to our continued collaboration at Primary Residential Mortgage, Inc.
Andrew James July 13, 2024
Craig was great. He always followed up with us to make sure we sent in the correct documents and answered any questions we had. The whole transaction went very smoothly. Thank you.
Reply from Craig Fujikawa: Andrew, I'm really pleased to hear that you found our transaction to be smooth and that you appreciated my follow-ups. Making sure all your questions are answered and documents are correct is part of the service I strive to provide. Your positive feedback means a lot to me. It was a pleasure working with you. Thanks so much for choosing Primary Residential Mortgage, Inc. and for taking the time to share your experience.
Davis July 8, 2024
Great communication snd transaction
Reply from Craig Fujikawa: I'm thrilled to hear that you had a positive experience with your transaction, Davis. Communication is a crucial aspect of our service at Primary Residential Mortgage, Inc., so it's great to know that we excelled in that regard. I appreciate the 5-star rating and look forward to serving your mortgage needs in the future.