We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
889 Review(s)
4.98
Steven December 11, 2019
Very knowledgeable with the process, much easier with e-sign for documents, emails kept us updated for everything and signing/closing was close to our home and very quick. Everything worked out well especially the new interest rate!
Mickie May 6, 2024
We were extremely impressed with Justin Matsukawa’s customer service. We appreciate how readily available he was to answer any of our questions regarding the residential loan. Justin’s attention to detail made us feel comfortable throughout the entire process and we couldn’t be happier with the end result. Thank you Primary Residential Mortgage!
John May 6, 2024
The preparation and closing on the purchase of our home went amazingly smoothly with PRMI. Nelson and Lorelei were on top of all issues, providing skillful and timely advice and prompt responses. With their engagement we were able to close much sooner than the closing date in the purchase contract. We highly recommend PRMI. Thanks.
Reply from Owner: Thank you for your recommendation, Mr. Martin! We're glad you had a pleasant experience with Nelson and Lorelei.