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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

140 Review(s)
4.97
vgzone March 9, 2014
Jared Kato is one of those agents everyone wished they had but maybe didn't. It's often the case where you meet a lot of nice agents/officers, pleasant agents, but sometimes you meet agents who can get the job done but aren't particularly friendly or seem ingenuine. Well, why settle for less on one of the biggest purchase decisions of your life when you can get the whole package? I'm in the service, and although I had family on island, it wasn't exactly publicly disclosed at the time due to a lot of personal reasons. Jared treated me and my wife only in the best possible way we could have hoped for, and we were both fresh from the mainland, very tired from our move, so that really helped that he helped us along the way. The best part is that not only did he let me know when he could reduce our points, but he even called me to let me know when rates were going down (we never asked for that!). Even better, we took care of almost the entire process via email. WOW! The only time we showed up was a final day when we signed the papers. Bottom line is, this guy is out to help you. He does all the leg work, and you just show up to sign it after digitally catching up on all that lovely paperwork that the state and banks want. No corners cut in the whole process. Yeah, sounds too good to be true? Well, he may not be a super human, I'll give you that, and he may not be the loan officer Honolulu needs, but he is truly the real estate loan officer that every Hawaiian buyer deserves. I'll re-up with Mr Kato every time. PS: Their office validates parking, of course, and has a great garden you wouldn't expect on a Nth floor of a building, so the view is pretty cool! A small bonus on top of everything else. Sid and Mer in Mililani 96789
rbucasas March 5, 2014
My wife Myrna and I were really impressed with the personal service and the extreme knowledge that Mr. Jared Kato was able to share with us during our most recent refinancing experience. Despite the fact that we live on the island of Kauai, and Jared's office is located in Honolulu, we felt like he was here with us to take care of our questions and financial needs. All I needed to do was give him a call or drop him an email, and Jared would respond in a very timely manner. He made my wife and I really feel special and was always looking out for our best interest.On one of our visits to Honolulu, my wife and I made it a point to call Jared and ask to meet him in person, so we could personally express our gratitude for his services. We found a need to also share with him a gift of Aloha from our island.In a nutshell, I would HIGHLY recommend Mr. Jared Kato and I already did, to all of my family and friends.Thank you for allowing us to share this short not with you.Richard and Myrna BucasasPO Box 441Waimea, HI 96796
petermant March 5, 2014
Jared was great in all stages of the refinancing process. He explained the process thoroughly, kept me abreast of the status of the loan, had a great closing, and has kept in touch since the loan has closed to ensure that I was completely happy. Couldn't be more pleased.
Flstu47 March 5, 2014
Jared is very professional and thoughtful. He always follows through and even goes above and beyond what is being asked of him. Always looks for things that will benefit you as a client.
ikaui808 March 4, 2014
From my very first meeting, he was very responsive to my needs. He addressed every issue I had or even issues I never thought of. He is trustworthly, knowledgeableAnd very respectful. I highly recommend him.