Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
140 Review(s)
4.97
Andrew C
October 28, 2023
This is the 3rd time that I have used Jared Kato. Extremely knowledgeable and helpful
Reply from Jared Kato: I'm delighted to hear that you've had another positive experience, Andrew! It's always a pleasure to provide you with valuable advice and support. I'm already looking forward to assisting you again in the future. Your continued trust in me and Primary Residential Mortgage, Inc. is greatly appreciated. Thank you for the 5-star rating!
Susan Y
November 4, 2022
Jared was knowledgeable and patient with answering all our questions. He was available after hours to assist us as needed
Mark K
September 22, 2022
He responded very quickly whenever I had questions.
Reply from Jared Kato: Mahalo Mark! It was a pleasure working with you!
Mark F
August 31, 2022
Very responsive and timely
Patrick C
June 20, 2022
He was very educational, informative and made sure we understood every step of the process including the complex and complicated financial aspects of closing. He was the best person in our home buying process!
Reply from Jared Kato: Mahalo Patrick & Andrea! It was a pleasure being able to assist you with the purchase of your new Home here in Hawaii. I am very happy for you and I greatly appreciate you allowing me to help you with your journey. Wishing you and your Family all the best! Have a great Summer in your new Home! Warmest Aloha & Mahalo!