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Customer Reviews

Overall Rating:

58 Review(s)
4.97
Sharmaine C February 22, 2024
I'm so glad that I got to finally close a loan with you and PRMI! Definitely would be happy to work with you again Linda:). Thank you for the extra steps in taking care of the Paddocks. They are really happy with your personal services and helping them to understand the loan process since it's been a long time since their last home purchase. Just being able to realize that they could utilize their VA benefits was a HUGE plus for them and they felt so proud and validated to take advanantage of the VA benefit. That was what made this transaction with you extra special because other VA lenders didn't make it seem possible, or was hesitant because of the no email situation. Once again Linda, I'm so happy to have done this with you and looking forward to many more transactions with you!
Reply from Linda DeCosta | Loan Officer/Processor | Primary Residential Mortgage, Inc.: I'm incredibly grateful for your kind words, Sharmaine. It was truly a pleasure to work with the Paddocks and guide them through the loan process. Helping clients utilize their VA benefits is something I find highly rewarding and I'm delighted to know they felt proud and validated to do so. I'm thrilled to hear that you're happy with the service you received and I very much look forward to future transactions with you. Your satisfaction is my top priority, so it warms my heart to know I was able to make this process special for you. Thank you for choosing me and Primary Residential Mortgage, Inc. for your loan needs.
Dujradee A December 1, 2023
She went out of her zone to get this deal thru for me. She was very pleasant and comforting to work with.
Reply from Linda DeCosta: Thank you so much for your kind words, Dujradee. I'm thrilled to hear that you had a positive experience. I always strive to provide the best service to my clients and going the extra mile is part of my job. I'm glad I could help you with your deal and make the process comfortable for you. Your feedback means a lot to me and to Primary Residential Mortgage, Inc. Please don't hesitate to reach out in the future should you need anything else.
Jerry A September 28, 2022
Linda was very helpful throughout our home purchase process. She was always available when we reached out to her with our concerns and questions. She promptly responded to our text and email messages. Linda always kept us updated, informed and made sure our transaction went smoothly. Thus, we closed sooner than our estimated closing date. Thank you, Linda, for your excellent service!!!
Jill Keiko Hirata S August 17, 2022
Linda in an exceptional individual, let alone a loan officer. She is patient, understanding and works very hard to make sure you have the best possible loan options at your disposal. Linda has a personality and charm that makes you fully trust her, even though you do not agree with certain regulatory policies.
Thomas O June 15, 2022
Linda supported me through out the 18 months I was trying to find a home to purchase. She always kept me informed and up to date. I consider her a great friend and recommend her to any and all of my friends if they need to purchase or refinance a home.