Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
121 Review(s)
4.93
Megan Marie N
May 10, 2024
Craig! Thank you so much for all your hard work! Craig was communicative, helpful, and honestly the best person to trust when it came to the loan process. It's such a stressful thing-- taking out a loan-- but his communication and encouragement removes so much of the stress. SUPER appreciative! Will definitely recommend to others and will use again in the future.
Tanya T K S
April 28, 2024
He answered all of my questions in a timely fashion. He helped me understand our options. And he was able to help us achieve our goals.
Reply from Craig Fujikawa: I'm so glad to hear that you found our time together to be helpful, Tanya. Your satisfaction is of utmost importance to me and I'm thrilled that I could help you understand your options and reach your goals. I'm always here at Primary Residential Mortgage, Inc. if you need any further assistance. Thank you for the wonderful review and the full 5 stars. It was a pleasure working with you.
Galen M
February 8, 2024
Great client service!
Reply from Craig Fujikawa: Thank you for your kind words, Galen. I'm thrilled to hear that you had a positive experience with Primary Residential Mortgage, Inc. Our goal is always to provide superior client service, and I'm glad to know we hit the mark for you. Your feedback is greatly appreciated. Thank you for choosing us and for your high rating. Looking forward to serving you again in the future.
Sanford U
December 18, 2023
Another Awesome Closing. Another Very Satisfied Client.
Reply from Craig Fujikawa: I'm thrilled to hear that you had a satisfying experience, Sanford! It was my pleasure to help you with your closing at Primary Residential Mortgage, Inc. Your satisfaction is my top priority. Thank you for your encouraging words and the 5-star rating. Looking forward to assisting you or any referrals in the future. Thank you once again, Sanford.
Dale F
November 27, 2023
GREAT transaction, thank YOU Craig!
Reply from Craig Fujikawa: I'm truly grateful for your kind words, Dale. It was my pleasure to assist you with your transaction. Your satisfaction is incredibly important to us at Primary Residential Mortgage, Inc. and we genuinely appreciate your 5-star review. Looking forward to serving any future mortgage needs you may have. Keep in touch!