We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
491 Review(s)
4.94
Megan Marie N
May 10, 2024
Craig! Thank you so much for all your hard work! Craig was communicative, helpful, and honestly the best person to trust when it came to the loan process. It's such a stressful thing-- taking out a loan-- but his communication and encouragement removes so much of the stress. SUPER appreciative! Will definitely recommend to others and will use again in the future.
Tanya T K S
April 28, 2024
He answered all of my questions in a timely fashion. He helped me understand our options. And he was able to help us achieve our goals.
Reply from Craig Fujikawa: I'm so glad to hear that you found our time together to be helpful, Tanya. Your satisfaction is of utmost importance to me and I'm thrilled that I could help you understand your options and reach your goals. I'm always here at Primary Residential Mortgage, Inc. if you need any further assistance. Thank you for the wonderful review and the full 5 stars. It was a pleasure working with you.
Reyn Haruo K
April 27, 2024
Steven was so incredibly helpful from start to finish. I never hesitated to reach out to him with the many questions that I had throughout the process. He was prompt with his responses and was willing to walk me through each step. A true professional that cares about his clients.
Reply from Steven Tagawa: Hi Reyn! I'm overjoyed to hear that you had a positive experience. Your words are incredibly kind and appreciated. I'm glad I could be there to help you navigate through the process and answer your questions. At Primary Residential Mortgage, Inc., we definitely prioritize our clients' needs and satisfaction. Looking forward to the opportunity to serve you in the future. Be well, Reyn! Steven Tagawa.
Darrell K
April 22, 2024
Top notch service. Knowledge in this market helped tremendously.
Reply from Steven Tagawa: I'm sincerely grateful for your kind words and the 5-star rating, Darrell. It's always rewarding to hear that my knowledge of the market has been beneficial to my clients. I'm here for any future needs you might have at Primary Residential Mortgage, Inc. Thanks again for taking the time to share your positive experience.
Ruby M
April 19, 2024
I'm still in disbelief that Sean and his team pulled this off. I went to Sean in despair on my last transaction and somehow Sean and his team worked what I thought was a miracle and we closed 2 weeks ahead of schedule. Sean is so communicative that I really don't think he sleeps! From the minute you connect with Sean, you know you are in great hands and he will guide your clients through everything and keep you posted with all the details. Can't say thank you enough Sean, until the next one!!
Reply from Sean Hashimoto: I'm truly humbled by your kind words, Ruby. It was a pleasure to work with you and help you through your transaction. There's nothing like a challenge to keep things exciting, and I'm thrilled we managed to close ahead of schedule! I make it my mission to keep clients informed every step of the way, as I believe transparency is key to a successful transaction. I am always here for you and look forward to our next venture. Thank you for choosing Primary Residential Mortgage, Inc. and for your warm words of appreciation.