Client Reviews

We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:

Overall Rating:

740 Review(s)
ghadvisor March 28, 2014
I have personally used Nelson and his team on several occasions and have always felt that they were all looking after my best interests. The promptness of service and professional guidance along the way have always made me feel confident and secure in my decisions and transactions. I have recommended Nelson and his staff to others and have consistently received positive feedback.
jkkskane March 27, 2014
Can't beat the knowledge, expertise and service of Nelson and his team at Primary Residential Mortgage Hawai'i. He is honest, diligent, thorough and practical, and does what's best for his clients in the most efficient and least costly manner. Absolutely the best.
terri ann chew March 26, 2014
Nelson and his staff at Primary Residential Mortgage were awesome!! They were very professional and responsive, making the financing of my home a painless one. Thank you for a job well done and I truly felt I was in good hands. They told me all my options and gave me the best rate possible. Thanks for make my new home a reality for me and my family.
rossoku March 23, 2014
Jared Kato provided exceptional service in our process of buying our house. As busy business people we really appreciated his immediate responses to all of our calls and emails. Jared is very knowledgeable and full of wisdom. We would highly recommend his service to people who are searching for a mortgage company.
kubo19 March 22, 2014
Nelson and his staff at Primary Residential Mortgage really took care of us. We truly felt comfortable going through our refinancing process. We appreciate all their hard work and the excellent customer service. We are definitely happy with the service theyprovided for our family.